frequently asked questions

Google Meet works easier with an Android/Google devices/accounts, but anyone can join using the meeting code. The code for your meeting is the last bit of the link that I send you: usually 9-10 letters separated by hyphens. Please get in touch if you have any trouble joining and we'll find another way.

If Zoom won't work for you, you can send me your own calendar invite to your preferred platform once you've booked your session. Send me a message to make sure I know why you're doing it and so I can look out for your invite :) Your booking will probably still have a Zoom link, but I'll meet you at your cyberplace instead.

employee advocacy You're responsible for paying your own invoice. I send invoices at the end of every week, with a brief timesheet outlining what it covers. Please check my advocacy page for more information about how this works. If you have any concerns or worries, please talk with me about it. training courses and guidance sessions If you want your employer to pay your invoice (and your time) please get their approval before booking. If you use Purchase Orders, there's space to add your purchase order number when you book. If you're booking for someone else, you'll get a copy of the invoice. for training courses, I send invoices before the course starts. for guidance sessions, I send invoices after our session. Most people forward their invoices through to their manager or finance team for payment if they have prior approval for that. You'll get an automated reminder for unpaid invoices so you can follow up. It can take me a couple of days to reconcile payments. If you're feeling rich enough, you're welcome to pay upfront and seek reimbursement after. If you're self-employed or not in paid work at the moment, you'll need to pay your own invoice. Please reach out if you need more time to pay.

I usually send invoices after our sessions. Have you checked your spam/junk folders? Please send me a message. If you're using a work email address with tight security settings, please include your personal email address. I'll re-send your invoice to both addresses. Thanks for following up :)

The short answer is: because I don't need to, yet. Unless my projected income reaches $60,000 per year I don't have to gather our 15% goods and services tax (GST). I'm well short of that cap. While I'd be delighted to get to a point where I'm charging GST, my intention is to live simply and make a living wage.

No problem. Just send me a message with the details. I'll send you an email you can forward through to your employer.