Training Workshops

​​​​I don't mind if you need to cancel. I know life changes and you need to be in a good headspace to learn.

There's no charge for cancelling before the workshop starts. Repeated short-notice cancellations aren't great, though. If that's going on, I'll get in touch to work out a better plan with you. ​

I close the course to new participants 15 minutes into our session, so please send me a message if you're running late. If you don't show up within 15 minutes of start time or I haven't heard from you, you'll be charged the full workshop fee.    

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Here's my full cancellation policy. 

I don't ask for information that I don't need, and you'll always know in advance if I intend to share  information with anyone else (e.g., if I believe there is serious risk of harm).

Here's my full privacy policy.

We tell each other what we need to learn well, and we engage with good intent. We're be respectful and supportive of each other. We listen to understand other perspectives. We don't share each other's stories. 

We'll deliberately work through this together as we start our workshop. Deciding how to work together helps us create a healthy and safe work environment. 

As it's my responsibility to host a good session, you'll be able to private-message me during the workshop to raise concerns or questions.

In rare instances of unacceptable behaviour, I can remove people from the workshop and work with them separately and without judgement. 

Please re-check your tech is all good for our session before we start and get your course manual ready: 

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I send electronic (pdf) course manuals out 5 days before your workshop. You need to have this easily available to you throughout the workshop.

Either make sure you have enough screen space, or arrange a printed course manual. Course manuals range from 40-70 pages. 

You can order copies through me: this costs extra and must be pre-paid. Allow 7+days from payment to receive your delivery.  

Most people arrange for their employer to pay their invoice. Please get approval first.

I can send your invoice to any email address you choose, but you are ultimately responsible for payment. You can add a purchase order number if you have one.  

I send workshop invoices after the session. ​​​Your invoice will include payment instructions.

If you have problems, check my FAQs for help or get in touch. 

If at any stage you're not happy with my service, please let me know. I'll do my best to resolve the issue, even if it's hard or awkward. We'll get through.  

If you're doing our Stage 1 initial HSR workshop, we do our assessment for Unit Standard 29315 during the workshop. Please note:  

• You remain responsible for payment regardless of Unit Standard achievement. Your invoice does not state whether you have achieved the Unit Standard.

• Our assessment process is supportive, clear, and subject to moderation by the Open Polytechnic. You have 2 opportunities to resubmit incorrect answers during the assessment.

• If you do not achieve the unit standard during the assessment, you will have 1 opportunity within 1 calendar month of workshop completion to appeal your assessment. The outcome of that appeal will be final.